AQ Sound is an e-commerce website and as experts in the field we are committed to high quality customer service. This includes safeguarding your privacy. We respect your right to privacy and any information you provide will only be used in accordance with the Data Protection Act 1998. This policy outlines how we use and store your information.

Information you give us

We collect the information you supply to us through enquiry and order forms, and every time you e-mail us. This information is only used for the purposes for which it was provided, for example to process orders or to provide you with the customer service you have requested.

Only those who have specifically chosen to receive marketing information from us will be sent e-mail newsletters and marketing communications. You can of course unsubscribe at any time.

If you have chosen to enter a competition on the site, contact information will be used to register participants, notify winners, award prizes and so on.

In accordance with the Data Protection Act 1998, information collected via AQ SOund will be processed/stored using a secure server with a minimum of SSL/128-bit encryption (we use a 128 SSL) to ensure the information is secure.

Any information you supply is solely for our own use and will not be sold, shared or rented to a third party.

Cookies

A cookie is a small file stored on your computer by a website you visit. They can be used for many different reasons including to collect specific customer information. We do not use cookies to track your use of our site. We do not use cookies to collect information about you or to identify you personally.

The cookies we use are temporary 'session cookies' that ensure you can effectively use the site. They are only used while you are on the site and are removed when you close your browser. If you have set your browser security to reject all cookies you will not be able to purchase items online, although you may still be able to browse the site.

If you have any requests concerning your personal information or any queries with regard to these practices please contact us by ringing 0161 611 7174 or by e-mailing contact@aqsound.com.

However please be aware that while we do provide links to other sites, they are not governed by our privacy policy.