AQSOUND.com is the retail division of AQORD Audio Systems Ltd.

Whether you've stumbled across the site via a search engine, clicked on a link from a best buy search, or heard about us from a friend or in the press, if you are wondering who AQ Sound are then you're in the right place.

aqsound.com was born out of frustration with the total lack of the ‘personal shopping’ experience currently available on internet retail sites. We began our revolution by offering our specialist knowledge of Waterproof Audio and Wireless Audio to all our customers with great prices and first class service. Now we can offer you all this and more as we move forward into Bespoke audio, PA & DJ arena. Though research and development we have hand selected a complete range of high quality products to compliment every aspect of home and commercial audio.

We pride ourselves on our low prices AND our customer service. We want your shopping experience with us to be as simple and stress free as possible, so we've made the website informative, our sales process flexible, and we offer effective after sales support too. Whether it is pre or post sales, we go out of our way to make sure every customer gets first class service.

And even though we're an internet retailer AQ Sound is run by people. So if you want to speak to someone about AQ Sound's products and services you'll find a human at the end of the phone and a human (maybe not the same one!) answering your email queries, which we promise to reply to within 1 working day.

We hope that you'll be happy with our level of service but if for any reason you are not 100% satisfied with your purchase we offer a full money back guarantee.

We also aim to be as environmentally friendly as possible, this means we try to recycle wherever we can. We recycle our scrap paper and we reuse packaging from manufacturers and suppliers. This alone is not going to save the world but we are trying to do our bit. .

Here at AQ Sound we ensure that all our clients personal information is treated with the highest levels of confidence. We ensure that all paper containing clients information is stored securely in our offices and is disposed of in a safe and secure manner. Disposal of this information is carried out periodically by a document destruction specialist that provide an on-site shredding service. The process is completed by security vetted personnel to standard BS7858 and a certificate of destruction is then provided for all documentation shredded. Using this service ensures that all our client’s information remains secure at all times and benefits from 100% recycling.

You can feel confident that shopping with us is safe. AQ Sound has accreditations from the UK's top online safety experts so you can rest assured that as our customer you are fully protected. Click on the logos below to find out more about our accreditations.

Like all transactions there is always small print but at AQ Sound we like to make things plain and simple, so below you'll find links to all our small print?

Delivery Policy

Returns Policy

Terms & Conditions

Privacy Policy

Here's what our customers have said about AQSound:

"I just wanted to say thank you for the fantastic service, I bought a Roberts DAB radio yesterday through your website, and it arrived today in the post!, not only that but and it was the cheapest price I could find anywhere for this radio, so thank you very much, I will recommend you to anyone I know who is looking for a radio."
Joe & Jane, Lancashire.

"WOW! How good are you guys! These days many companies pride themselves on "dispatching orders within 24 hours" but you guys, wow! I ordered yesterday lunchtime and received my item this morning! From your door to mine in 23 hours!! You're the best! And also the cheapest! Wow!!"
Paul, Wales.

"I have just purchased a Pure Legato online on Saturday 20th May, I was astonished to see it delivered today, Tuesday 23rd.
Your service has been excellent, your web site simplistic to use, but very effective and your delivery exceptional. I would have no hesitation in recommending you to everyone."
John, Somerset.

"Radio received on Tuesday - many thanks for your excellent service - great price, instant delivery and superb customer service - I will definitely recommend you!"
Steven, Essex.

"I'd like to say thanks for the good service I received from you. The first PURE Evoke 2xt radio I received from you was faulty - but I was able to talk to your very helpful staff who talked me through anything I might be doing wrong. We eventually concluded that it was the radio at fault not me!
To my great astonishment a replacement radio arrived the next day (yesterday) and UPS took away the faulty one. The second one is working just fine.
Glad I ordered from you, if I'd ordered from Amazon or Argos or whatever I'm sure I couldn't have got such informed/prompt help."
Marianne, Oxfordshire.

If you'd like to send us feedback about the products you've bought or the service you've received we'd look to hear from you at contact@aqsound.com